interview/Nozomi

Connecting Japan with the World

Logistics
2024 New Graduate Hire

Originally from Osaka, she joined our company as a new graduate in 2024 after completing her degree at Kansai Gaidai University. She currently works in the logistics team, primarily handling chemical exports overseas. Her role involves creating trade documents and coordinating shipping schedules, with a strong focus on ensuring fast and accurate exports. In her free time, she enjoys traveling abroad and experiencing diverse cultures and cuisines.

Supporting Export and Import with Specialized Knowledge and Language Skills

My job focuses on trade operations. Specifically, I handle documentation for exports and imports, coordinate customs procedures, and arrange shipments by sea and air. I’m also responsible for communication with both Japanese makers and overseas clients. Every day, I aim to ensure that products are delivered to our customers efficiently and accurately. Managing schedules to align with customers’ needs for shipments is an essential part of my role.

Understanding Trade and Responding with Accuracy and Speed

I’ve gained a solid understanding of international trade, including trade terminology, laws, and regulations. Since I work with chemicals, I’ve also developed knowledge about handling hazardous materials. Additionally, my attention to detail and accuracy have improved as my job requires precision and speed in preparing complex documents and procedures. I feel my ability to work efficiently and accurately has really strengthened over time.

Growing as a Trade Professional

My goal is to deepen my knowledge and build more experience in trade so that I can take on projects from start to finish. I also want to create manuals that allow team members without trade experience to perform these tasks, helping to make this specialized work accessible to everyone. This way, I hope to raise the overall skill level of our team.

Connecting Japan with the World

The most rewarding and exciting part of working in trade operations is being directly involved in global business. I especially feel this connection when a product I handled reaches its destination. It’s a great moment that makes me proud to be bridging Japan and the world.

An Environment for Growth

I’m never held back just because I’m a recent graduate or in my first year. I’ve been given plenty of hands-on responsibilities, and I really feel that it’s helping me grow quickly. It’s only been six months since I joined, but I’m amazed at how much I’ve learned and can do already.

9:30
Arrive at the Office
I start by checking today’s schedule and emails. Since we have flexible hours, I can avoid the crowded commute.
10:00
Daily Meeting
Every morning, I have a 30-minute online meeting with my supervisor. We review any deadlines to keep shipments on schedule and go over priorities for the day. This helps me organize my tasks for the day.
11:00
Responding to Emails and Calls
I handle inquiries about orders and shipping status, adjust delivery dates, and troubleshoot issues as they come up. When necessary, I make follow-up calls to keep everything on track.
11:30
Processing Payments
If I receive invoices from shipping companies, I handle payment processing on behalf of importers. If an importer is scheduled to receive goods that day, I ensure payment is completed in the morning.
13:00
Document Preparation and Delivery
I prepare and send shipping documents such as invoices and packing lists. I carefully check for accuracy in details like prices and quantities.
14:00
Lunch
I find I’m more focused in the morning, so I take a later lunch. Sometimes I bring a packed lunch, or I enjoy one of the many dining spots nearby.
15:00
Document Preparation and Follow-Up
I continue with document preparation from the morning and check for replies to emails I sent earlier. I respond to any updates to keep things moving.
18:00
Preparing Documents and Organizing Tasks for Tomorrow
I prepare any documents needed for the next day and review any remaining tasks, planning what to hand over to the next day.
18:30
Leaving the Office
Before I leave, I review the tasks and schedule for the next day to make sure I’m ready to start efficiently in the morning.

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